Roylebd Terms and Conditions — Please read before using the platform

1General Terms & Conditions

These Terms and Conditions apply to the use of the Roylebd platform (https://roylebd.app) and all its services. Roylebd is an online gaming and entertainment platform offering slots, Live Casino, fish games, and Sports Betting to members in Bangladesh.

Roylebd reserves the right to update these Terms and Conditions at any time. Continued use of the platform after any changes take effect will be considered acceptance of the updated terms. We recommend checking this page regularly.

All Roylebd services are available to legal-age individuals only. Use of the platform by minors is strictly prohibited. We place responsible gaming as our highest priority, and our Terms and Conditions are built around that commitment.

2Account Register

Each individual may only open one account on Roylebd. Opening multiple accounts is a direct violation of Roylebd's Terms and Conditions, and all associated accounts may be terminated.

Information required at registration:

• Full legal name (as per national ID)
• Active mobile number
• Correct date of birth (for age verification)
• Active email address (optional but recommended)

Roylebd may request additional documents for identity verification at any time. Withdrawals may be placed on hold until this verification process is complete. Providing false information may result in account termination and forfeiture of any deposited funds.

It is your responsibility to keep your account password and login credentials strictly confidential. If you believe someone has stolen your information or accessed your account without authorization, please notify Roylebd Support immediately.

3Age & Eligibility

Under Roylebd's Terms and Conditions, you must be at least 18 years of age to use this platform. Anyone under 18 is strictly prohibited from opening an account, playing any games, or conducting any financial transactions.

Roylebd reserves the right to immediately suspend any account suspected of belonging to a minor, and may withhold transactions until identity verification is complete. If a member is confirmed to be underage, all winnings will be voided and the original deposit may not be returned.

4Deposits & Withdrawals

Specific rules apply to all financial transactions on Roylebd, and every member is required to follow them. Deposits and withdrawals may only be made through a mobile banking account or bank account registered in your own name. Transactions through third parties are strictly prohibited.

Deposit rules:

• The minimum deposit amount is BDT 500 (may vary depending on the payment method)
• Deposits are usually credited to your account within 5–30 minutes
• Deposits can be made via mobile banking, bank transfer, and e-wallets
• Entering the reference number correctly at the time of deposit is mandatory

Withdrawal rules:

• Identity verification must be completed before a withdrawal can be processed
• Winnings from bonuses can only be withdrawn after meeting the specified wagering requirements
• Withdrawal requests are typically processed within 24 hours
• Roylebd reserves the right to conduct additional verification for suspicious transactions

Roylebd is committed to preventing money laundering. Any suspicious financial activity will result in the immediate suspension of the account in question, and the relevant authorities will be notified if necessary.

5Bonuses & Promotions

All bonus and promotional offers on Roylebd are subject to specific terms and conditions. Please read the relevant bonus terms carefully before claiming any offer. Bonuses may be voided if Roylebd's Terms and Conditions are not followed.

General bonus terms:

• Each bonus offer comes with specific wagering requirements — withdrawals are not possible until these requirements are met
• The welcome bonus is available to new members only and can be claimed once
• Bonus funds and real money are accounted for separately
• Any attempt to claim bonuses through multiple accounts will result in all bonuses and accounts being voided
• Bonuses have a limited validity period — if unused within the specified timeframe, they will be automatically forfeited

Roylebd reserves the right to modify, suspend, or cancel any bonus offer at any time. Please check the Promotions section regularly for the latest information on current bonuses.

6Gaming rules

The following rules must be observed while playing games on Roylebd. Violating these Terms and Conditions may result in account termination.

• All game outcomes are determined by a Random Number Generator (RNG) — there is no possibility of manipulation
• Exploiting software bugs or technical errors is strictly prohibited
• Using automated bots or third-party software to play games is prohibited
• If an abnormal win occurs due to a technical error, Roylebd reserves the right to void that amount
• If you have any questions about the rules of a game, please contact support before you start playing

Roylebd encourages responsible gaming. If you feel that gaming is having a negative impact on your daily life, please visit the Responsible Gaming section and make use of deposit limits or self-exclusion options.

7Prohibited Activities

The following activities are strictly prohibited under Roylebd's Terms and Conditions. Any such behavior, if detected, will result in permanent account termination:

• Opening or operating multiple accounts
• Registering with a fake identity or false information
• Money laundering or transactions involving illegal funds
• Attempting to gain unauthorized access to another member's account
• Hacking, phishing, or any form of cyber attack
• Bonus abuse — exploiting system vulnerabilities to claim bonuses unfairly
• Any comments or campaigns that damage the platform's reputation
• Engaging in fraudulent behavior toward other members

Roylebd reserves the right to investigate, suspend, or terminate any account without prior notice in the event of suspected irregular activity.

8Account Closure

You may voluntarily close your Roylebd account at any time by contacting the support team. Before closing your account, please make sure your balance has been fully withdrawn.

Roylebd reserves the right to close an account for any of the following reasons:

• Breach of Terms & Conditions
• Providing false information or failing to complete identity verification
• Extended account inactivity (more than 12 months)
• Security-Related Reasons
• Legal or regulatory obligations

As part of responsible gaming, you may choose self-exclusion, which will temporarily deactivate your account for a specified period.

9Privacy

Roylebd takes the protection of your personal information very seriously. Your data is collected, stored, and used in accordance with our Privacy Policy. Please read the Privacy Policy page for full details.

Roylebd never sells your personal information to third parties. However, relevant information may be disclosed to the appropriate authorities when required by law or to prevent fraud.

10Limitation of liability

Roylebd accepts no liability in the following circumstances:

• If a game is interrupted due to loss of internet connection
• Loss or damage caused by issues with a member's own device or software
• Account information theft resulting from a member's own negligence
• Transaction delays caused by third-party payment provider errors
• Force majeure events — natural disasters, war, or government restrictions

Roylebd always strives to maintain the highest standard of service. We sincerely apologize for any temporary inconvenience caused by technical issues.

11Right to Modify

Roylebd reserves the right to amend these Terms and Conditions, in whole or in part, at any time. Members will be notified in advance of any significant changes via email or through the platform. We recommend visiting this page regularly to stay up to date with the latest terms.

These Terms and Conditions are governed by and interpreted in accordance with the applicable laws of Bangladesh. In the event of any dispute, Roylebd's decision shall be considered final.